Privacy policy

Last Updated:  8-10-25

Coastal Chains (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website, attending events, or booking services.

Information We Collect

We may collect the following information from you:

  • Name

  • Phone number

  • Email address

  • Event or appointment details

  • Payment information (when applicable)

How We Use Your Information

We may use your information to:

  • Confirm and manage bookings or events

  • Send you appointment reminders, updates, and offers via email or SMS (if you opt in)

  • Respond to inquiries

  • Improve our services and website

SMS Consent & Opt-Out

By providing your phone number and opting in, you agree to receive text messages from Coastal Chains related to your booking, event updates, and occasional marketing offers. Message and data rates may apply. You may opt out at any time by replying STOP to any message or contacting us directly.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it only when required by law or with service providers who assist in delivering our services.

Cookies

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings.

TERMS & CONDITIONS

By booking a service or attending an event with Coastal Chains, you agree to the following terms:

  1. Services
    We provide permanent jewelry and related accessories as described on our website. Prices are subject to change without notice.

  2. Booking & Cancellations
    We reserve the right to require deposits for certain bookings. Cancellations should be made within 24 hours of your appointment to avoid forfeiting deposits.

  3. Permanent Jewelry Disclaimer
    Permanent jewelry is designed for long-term wear, but can be removed at any time with scissors or wire cutters. We are not liable for loss, breakage, or allergic reactions once the item has been applied.

  4. Payments
    All payments must be completed at the time of service unless otherwise arranged. We accept cash, credit/debit cards, and other methods as listed on our site.

  5. Liability Waiver
    By receiving a permanent jewelry service, you acknowledge the process is safe, quick, and painless, and you release Coastal Chains from liability for any injury, allergic reaction, or damage that may occur.

  6. SMS Messaging
    By providing your phone number and opting in, you consent to receive SMS messages related to your booking, updates, and promotions. Message and data rates may apply. Reply STOP to unsubscribe.

  7. Governing Law
    These terms are governed by the laws of the State of South Carolina.

CONTACT US

Coastal Chains
3220 Hatchet Bay Drive #3101
Charleston, SC 29414
843-279-8731